Terms of Service

1) Subscriptions, Seats, and Usage

1.1 Subscription Models: Taleva is licensed via subscription plans which may include Seats (named users), Usage Allowances (metrics like exports or credits), or Hybrid Plans. Seat-sharing is strictly prohibited.

1.2 Plan Specifics: The specific number of seats and/or usage limits are defined in your Sales Agreement or the plan selected at purchase.

1.3 Overages: If the Client exceeds Usage Allowances, Taleva may limit activity until the next cycle or apply charges as defined in the Sales Agreement. Unused allowances do not roll over.

1.4 Responsibility: You are responsible for all use under your account. Keep login credentials secure.

1.5 Payment & Access: Services are provided on a pre-paid basis. Failure to complete payment will result in immediate suspension of the Services until the account is brought current.

2) Renewals & Cancellation

• Auto-Renewal: Subscriptions renew automatically at the end of each billing cycle.

• Cancellation: You may cancel at any time; the subscription remains active until the end of the current billing cycle. No refunds are provided for partial periods.

3) Use of Data & Sourcing

3.1 Access: Taleva provides a unified interface to search professional data aggregated from various public and commercial partners.

3.2 Legitimate Use: Mass or systematic scraping of Taleva’s database for reselling or building a competing product is strictly prohibited.

3.3 Compliance: The Client is solely responsible for ensuring that outreach complies with laws including GDPR and the Information Obligation (Art. 14 GDPR) requiring notice to sourced candidates within 30 days.

4) ATS/CRM Integrations & Workflow

4.1 The Feature: The Service allows Clients to sync third-party systems (ATS/CRM) to enable a unified workflow, facilitate easy exports, and manage their talent network effectively.

4.2 Data Role: For these integrations, Taleva acts as a Data Processor; the Client acts as the Data Controller.

4.3 DPA: By connecting an integration, the Client agrees to the Data Processing Addendum (DPA) at taleva.io/legal/dpa.

4.4 The Cache: To enable features like deduplication and "search-within-network," Taleva caches a limited set of identifiers (e.g., Name, Email, LinkedIn URL) from the Client’s system. This data is logically isolated and encrypted.

4.5 Retention: Upon account termination or disconnection, this cache will be purged within 30 days.

5) AI Transparency & Human Oversight (EU AI Act 2026)

5.1 Decision Support: Taleva uses AI algorithms to match and rank candidates. These are provided as decision-support tools.

5.2 Human-in-the-Loop: All final decisions regarding candidate selection or hiring must be made by a human user. The Service shall not be used for fully automated decision-making with legal effects on candidates.

6) Acceptable Use

6.1 Exclusive Purpose: The Services are provided exclusively for recruitment and hiring purposes. 6.2 Conduct: You may not use Taleva to interfere with the Service’s integrity or send unauthorized communications. Taleva reserves the right to suspend accounts that violate the exclusive purpose of these Terms.

7) Third-Party Integrations

If you choose to connect third-party integrations (e.g., Google, Microsoft, email providers):

• Your use of those integrations is subject to their respective terms and policies.

• Taleva is not responsible for outages, changes, or limitations originating from those third-party systems.

• You remain responsible for ensuring your use of integrations complies with applicable laws.

8) Disclaimers, Liability & Indemnification

8.1 "As Is" Basis: Services are provided “as is.” Taleva does not guarantee that third-party contact data is error-free or 100% up to date.

8.2 Compliance Liability: Taleva is not liable for legal costs or fines incurred by the Client’s failure to fulfill legal obligations (e.g., candidate notifications).

8.3 Liability Cap: Taleva’s total liability is limited to the subscription fees paid by the Client in the 12 months preceding the claim.

8.4 Indemnification: The Client shall indemnify Taleva against third-party claims or legal costs arising from the Client’s breach of Section 3 (Compliance) or Section 6 (Acceptable Use).

9) Intellectual Property & Marketing

• All rights in the Taleva platform belong to Taleva AI S.L. Clients retain all rights to data synced from their own systems.

• Logo Use: Taleva may use the Client’s name and logo in marketing materials to identify them as a customer, unless the Client opts out in writing.

10) Governing Law & Jurisdiction

10.1 Law: These Terms are governed by Spanish law. Disputes will be submitted to the exclusive jurisdiction of the courts of Barcelona, Spain.

10.2 Changes: Taleva may update these Terms with 30 days' notice. Continued use constitutes acceptance.

11) Contact

Taleva AI S.L. Email: support@taleva.io

Address: Carrer del Comte d'Urgell, 221, 08036 Barcelona, Spain