Terms of Service

1.1 Subscription Models

Taleva is licensed via subscription plans which may include Seats (named users), Usage Allowances (metrics like exports or credits), or Hybrid Plans. Seat-sharing is strictly prohibited.

1.2 Plan Specifics

The specific number of seats and/or usage limits are defined in your Sales Agreement or the plan selected at purchase.

1.3 Overages

If the Client exceeds Usage Allowances, Taleva may limit activity until the next cycle or apply charges as defined in the Sales Agreement. Unused allowances do not roll over.

1.4 Responsibility

You are responsible for all use under your account. Keep login credentials secure.

1.5 Payment & Access

Services are provided on a pre-paid basis. Failure to complete payment will result in immediate suspension of the Services until the account is brought current.

• Auto-Renewal: Subscriptions renew automatically at the end of each billing cycle.
• Cancellation: You may cancel at any time; the subscription remains active until the end of the current billing cycle. No refunds are provided for partial periods.

3.1 Access

Taleva provides a unified interface to search professional data aggregated from various public and commercial partners.

3.2 Legitimate Use

Mass or systematic scraping of Taleva’s database for reselling or building a competing product is strictly prohibited.

3.3 Compliance

The Client is solely responsible for ensuring that outreach complies with laws including GDPR and the Information Obligation (Art. 14 GDPR) requiring notice to sourced candidates within 30 days.

4.1 The Feature

The Service allows Clients to sync third-party systems (ATS/CRM) to enable a unified workflow, facilitate easy exports, and manage their talent network effectively.

4.2 Data Role

For these integrations, Taleva acts as a Data Processor; the Client acts as the Data Controller.

4.3 DPA

By connecting an integration, the Client agrees to the Data Processing Addendum (DPA) at taleva.io/legal/dpa.

4.4 The Cache

To enable features like deduplication and “search-within-network,” Taleva caches a limited set of identifiers (e.g., Name, Email, LinkedIn URL) from the Client’s system. This data is logically isolated and encrypted.

4.5 Retention

Upon account termination or disconnection, this cache will be purged within 30 days.

5.1 Decision Support

Taleva uses AI algorithms to match and rank candidates. These are provided as decision-support tools.

5.2 Human-in-the-Loop

All final decisions regarding candidate selection or hiring must be made by a human user. The Service shall not be used for fully automated decision-making with legal effects on candidates.

6.1 Exclusive Purpose

The Services are provided exclusively for recruitment and hiring purposes.

6.2 Conduct

You may not use Taleva to interfere with the Service’s integrity or send unauthorized communications. Taleva reserves the right to suspend accounts that violate the exclusive purpose of these Terms.

If you choose to connect third-party integrations (e.g., Google, Microsoft, email providers):

• Your use of those integrations is subject to their respective terms and policies.
• Taleva is not responsible for outages, changes, or limitations originating from those third-party systems.
• You remain responsible for ensuring your use of integrations complies with applicable laws.

8.1 “As Is” Basis

Services are provided “as is.” Taleva does not guarantee that third-party contact data is error-free or 100% up to date.

8.2 Compliance Liability

Taleva is not liable for legal costs or fines incurred by the Client’s failure to fulfill legal obligations (e.g., candidate notifications).

8.3 Liability Cap

Taleva’s total liability is limited to the subscription fees paid by the Client in the 12 months preceding the claim.

8.4 Indemnification

The Client shall indemnify Taleva against third-party claims or legal costs arising from the Client’s breach of Section 3 (Compliance) or Section 6 (Acceptable Use).

All rights in the Taleva platform belong to Taleva AI S.L. Clients retain all rights to data synced from their own systems.

Logo Use

Taleva may use the Client’s name and logo in marketing materials to identify them as a customer, unless the Client opts out in writing.

10.1 Law

These Terms are governed by Spanish law. Disputes will be submitted to the exclusive jurisdiction of the courts of Barcelona, Spain.

10.2 Changes

Taleva may update these Terms with 30 days’ notice. Continued use constitutes acceptance.

Taleva AI S.L.

• Email: support@taleva.io
• Address: Carrer del Comte d’Urgell, 221, 08036 Barcelona, Spain